DURATION OF OPERATIONS

• 20 DAYS FOR CREDITS AND NEW INVESTMENT MANAGEMENT CREDITS.
• 10 DAYS FOR RENEWAL OF CREDIT MANAGEMENT.
• 5 DAYS FOR CREDITS TO INDIVIDUALS GRANTED FOR PURPOSES NOT WORK.
• 3 DAYS FOR THE ISSUE OF CERTIFICATES OF RELEASE OF CAPITAL LODGE IN AN ACCOUNT NOT AVAILABLE FOR COMPANIES IN CONSTITUTION OF COURSE.
• 15 DAYS TO PROVIDE WRITTEN RESPONSES TO CLIENT COMPLAINTS.

THESE TIMES are counted FROM RECEIPT OF THE REQUEST ACCOMPANIED BY ALL THE DOCUMENTS AND INFORMATION REQUESTED.

BANKING OMBUDSMAN - BTE

Full Name: Youssef IDANI

Adress: 1 deas end Moussa Ben Noussaier, 2037 Menzah 5.

Such:  +216.71.750.732 

Mobile: +216.98.404.251

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.